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Work With Certified Amazon Experts to Strengthen Your Seller Performance

Case Study: How TerraTidy Boosted Its Amazon Sales Through Expert Intervention

TerraTidy, a small but ambitious brand specializing in sustainable home cleaning products, was struggling to scale on Amazon. Despite a quality product and positive customer feedback, their seller performance metrics were lagging. Low Buy Box wins, inconsistent product visibility, and declining conversion rates were putting the brand’s growth at risk.

The founder, Laura Bennett, knew that DIY strategies and fragmented freelancer support weren’t enough. That’s when she decided to work with certified Amazon experts—enter SpectrumBPO, a trusted ecommerce agency based in Richardson, Texas.

The Problem: Good Products, Poor Seller Metrics

Before reaching out to SpectrumBPO, TerraTidy faced several persistent issues:

  • Low product discoverability and poor keyword rankings

  • Listing inconsistencies and missing backend keywords

  • Difficulty navigating Amazon’s performance notifications

  • Lack of a unified advertising and fulfillment strategy

Despite investing time and money, results were stagnant.

The Solution: Certified Amazon Seller Experts at Work

SpectrumBPO immediately conducted a full account analysis, identifying under-optimized listings, keyword gaps, and advertising inefficiencies. Their certified professionals didn’t rely on guesswork—they used data-driven insights to guide every decision.

They assigned a dedicated team of amazon seller experts to manage the account. The services included:

  • Complete account health audit and performance diagnostics

  • Strategic planning for Buy Box eligibility and seller rating improvements

  • Integration of advanced listing optimization practices

  • Marketplace compliance management and dispute resolution support

Alongside that, SpectrumBPO’s creative team revamped TerraTidy’s listings using their amazon product listing services, incorporating enriched content, keyword-rich titles, and high-resolution images.

The Results: Stronger Seller Performance Across the Board

Within just 90 days of onboarding SpectrumBPO:

  • Seller rating improved from 85% to 98%

  • Buy Box win rate increased by 47%

  • Product visibility and ranking saw a 60% uplift

  • Return rate dropped significantly, thanks to clearer product descriptions and better customer expectation alignment

Laura noted, “It wasn’t just about fixing listings or running ads—SpectrumBPO acted like a true partner. Their team brought structure, expertise, and results we had been chasing for months.”

Why Choose SpectrumBPO?

As a leading ecommerce agency in Richardson, SpectrumBPO offers end-to-end Amazon support through certified experts who understand both the platform’s mechanics and the nuances of each product category.

Their personalized approach, vast in-house resources, and deep knowledge of Amazon’s ever-changing algorithms make them the go-to choice for sellers aiming to strengthen performance and scale sustainably.

Final Thoughts

If you're a seller facing declining performance or just unsure how to unlock the next level of growth, it’s time to work with certified Amazon experts to strengthen your seller performance. Just like TerraTidy, your brand could benefit from a structured, expert-led approach that drives measurable results.

Usefull resources :

AI in ecommerce

Upgrade Your Amazon Main Product Image CTR

 

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