Work With Certified Amazon Experts to Strengthen Your Seller Performance
Case Study: How TerraTidy Boosted Its Amazon Sales Through Expert Intervention
TerraTidy, a small but ambitious brand specializing in sustainable home cleaning products, was struggling to scale on Amazon. Despite a quality product and positive customer feedback, their seller performance metrics were lagging. Low Buy Box wins, inconsistent product visibility, and declining conversion rates were putting the brand’s growth at risk.
The founder, Laura Bennett, knew that DIY strategies and fragmented freelancer support weren’t enough. That’s when she decided to work with certified Amazon experts—enter SpectrumBPO, a trusted ecommerce agency based in Richardson, Texas.
The Problem: Good Products, Poor Seller Metrics
Before reaching out to SpectrumBPO, TerraTidy faced several persistent issues:
Low product discoverability and poor keyword rankings
Listing inconsistencies and missing backend keywords
Difficulty navigating Amazon’s performance notifications
Lack of a unified advertising and fulfillment strategy
Despite investing time and money, results were stagnant.
The Solution: Certified Amazon Seller Experts at Work
SpectrumBPO immediately conducted a full account analysis, identifying under-optimized listings, keyword gaps, and advertising inefficiencies. Their certified professionals didn’t rely on guesswork—they used data-driven insights to guide every decision.
They assigned a dedicated team of amazon seller experts to manage the account. The services included:
Complete account health audit and performance diagnostics
Strategic planning for Buy Box eligibility and seller rating improvements
Integration of advanced listing optimization practices
Marketplace compliance management and dispute resolution support
Alongside that, SpectrumBPO’s creative team revamped TerraTidy’s listings using their amazon product listing services, incorporating enriched content, keyword-rich titles, and high-resolution images.
The Results: Stronger Seller Performance Across the Board
Within just 90 days of onboarding SpectrumBPO:
Seller rating improved from 85% to 98%
Buy Box win rate increased by 47%
Product visibility and ranking saw a 60% uplift
Return rate dropped significantly, thanks to clearer product descriptions and better customer expectation alignment
Laura noted, “It wasn’t just about fixing listings or running ads—SpectrumBPO acted like a true partner. Their team brought structure, expertise, and results we had been chasing for months.”
Why Choose SpectrumBPO?
As a leading ecommerce agency in Richardson, SpectrumBPO offers end-to-end Amazon support through certified experts who understand both the platform’s mechanics and the nuances of each product category.
Their personalized approach, vast in-house resources, and deep knowledge of Amazon’s ever-changing algorithms make them the go-to choice for sellers aiming to strengthen performance and scale sustainably.
Final Thoughts
If you're a seller facing declining performance or just unsure how to unlock the next level of growth, it’s time to work with certified Amazon experts to strengthen your seller performance. Just like TerraTidy, your brand could benefit from a structured, expert-led approach that drives measurable results.
Usefull resources :
Upgrade Your Amazon Main Product Image CTR


