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Zein Marwan
Zein Marwan

How to Download and Install WhatsApp Business APK on Your Android Device in 2021


WhatsApp Business Download 2021 APK: A Guide for Small Businesses




WhatsApp is one of the most popular messaging apps in the world, with over two billion users. But did you know that there is a version of WhatsApp designed specifically for businesses? It's called WhatsApp Business, and it can help you connect with your customers, showcase your products and services, and grow your business.


In this article, we will explain what WhatsApp Business is, how it differs from WhatsApp, why you should download it in 2021, and how to do it. We will also cover some of the features and benefits of using WhatsApp Business for your small business.




whatsapp business download 2021 apk



What is WhatsApp Business and how it differs from WhatsApp




WhatsApp Business is a free-to-download app that allows you to create a professional business profile on WhatsApp. You can use it to communicate with your customers, send them updates, promotions, and notifications, and provide customer support.


WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as multimedia, free calls, group chat, and end-to-end encryption. However, it also has some additional features that are tailor-made for businesses, such as:


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  • A verified and more complete business profile that includes your logo, website, address, business hours, and categories.



  • A product catalog that showcases your products and services with images, prices, and descriptions.



  • Automated messages that greet your customers, provide quick replies, or inform them when you are away.



  • Labels that help you organize your chats and contacts by categories such as new customer, pending payment, order complete, etc.



  • Statistics that show you how many messages were sent, delivered, read, and received by your customers.



  • Media-rich and interactive messages that include images, videos, documents, stickers, emojis, location sharing, voice notes, etc.



WhatsApp Business is different from WhatsApp in that it is meant for commercial purposes. You can use both apps simultaneously as long as they are linked to different phone numbers. However, you cannot move your chat history back to WhatsApp Messenger if you decide to stop using WhatsApp Business.


How to download WhatsApp Business app




Downloading WhatsApp Business app is easy and simple. You just need to follow these steps:


For Android devices




  • Go to the Google Play Store and search for WhatsApp Business.



  • Tap on Install and wait for the app to download.



  • Open the app and agree to the terms and conditions.



  • Verify your business phone number by entering it and tapping Next. You will receive a verification code via SMS or a phone call.



  • Restore your account from a backup if you have one. Otherwise, tap Skip.



  • Set your business name and tap Next. You can change it later but only once.



  • Build your profile by adding your logo, website, address, business hours, categories, description, etc.



  • You are ready to use WhatsApp Business!



For iPhone devices




  • Go to the App Store and search for WhatsApp Business.



  • Tap on Get and wait for the app to download.



  • Open the app and agree to the terms and conditions.



  • Verify your business phone number by entering it and tapping Done. You will receive a verification code via SMS or a phone call.



  • Restore your account from iCloud if you have one. Otherwise, tap Set Up as New Account.



  • Set your business name and tap Next. You can change it later but only once.



  • Build your profile by adding your logo, website, address, business hours, categories, description, etc.



  • You are ready to use WhatsApp Business!



Features and benefits of WhatsApp Business appFeatures and benefits of WhatsApp Business app




WhatsApp Business app has many features and benefits that can help you run your small business more efficiently and effectively. Here are some of them:


Business profile and catalog




A business profile is like your digital storefront on WhatsApp. It allows you to showcase your brand identity, provide essential information, and attract potential customers. You can add your logo, website, address, business hours, categories, and a short description of what you do.


A catalog is a feature that lets you display your products and services with images, prices, and descriptions. You can create a catalog from the app or the web and share it with your customers via chat or link. Customers can browse your catalog, see the details of each item, and place orders directly from WhatsApp.


Automated and quick responses




Automated messages are pre-written messages that you can set up to send automatically to your customers when they contact you or when you are away. You can use them to greet your customers, thank them for their interest, confirm their orders, or inform them about your availability.


Quick replies are pre-written messages that you can send with a few taps. You can use them to answer frequently asked questions, provide more information, or request feedback. You can create and save up to 50 quick replies and access them by typing "/" in the chat.


Labels and statistics




Labels are tags that help you organize your chats and contacts by categories such as new customer, pending payment, order complete, etc. You can create up to 20 labels and assign them to your chats and contacts. You can also filter your chats by labels to find them easily.


Statistics are metrics that show you how your customers interact with your messages. You can see how many messages were sent, delivered, read, and received by your customers. You can use this data to measure your performance, improve your communication, and optimize your strategy.


Media-rich and interactive messages




Media-rich messages are messages that include images, videos, documents, stickers, emojis, location sharing, voice notes, etc. You can use them to make your communication more engaging, expressive, and personalized. You can also send media files up to 100 MB in size.


Interactive messages are messages that include buttons that prompt your customers to take action. You can use them to send confirmations, reminders, surveys, feedback requests, etc. You can also use them to link to your website, catalog, social media pages, etc.


Conclusion




WhatsApp Business is a powerful tool that can help you connect with your customers, showcase your products and services, and grow your business. It is easy to download and use, and it has many features and benefits that are tailor-made for businesses.


If you are a small business owner who wants to leverage the popularity and convenience of WhatsApp for your business needs, you should download WhatsApp Business app today. It is free, secure, and reliable. It will help you save time, money, and effort while providing a better customer experience.


FAQs




What is the difference between WhatsApp Business app and WhatsApp Business API?




WhatsApp Business app is an app that you can download on your smartphone and use for your small business. WhatsApp Business API is a platform that allows medium and large businesses to integrate WhatsApp with their systems and software. It requires technical expertise and approval from WhatsApp.


Can I use WhatsApp Business app on multiple devices?




No, you can only use WhatsApp Business app on one device at a time. If you try to log in on another device, you will be logged out from the previous one. However, you can use WhatsApp Web or Desktop to access your account from a computer


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